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Horsequest - The UK's Leading Equine Sales Site

We’ve put together our top tips to help you avoid being caught out:

Check very carefully the authenticity of any e-mail, especially from abroad.
Searching the email address on Google can sometimes let you know if the enquiry is from a genuine buyer.
Horses and ponies are almost never purchased unseen, buyers offering to do so should be approached with extreme caution
Do not deal with buyers proposing to transfer more money than required, as this is money laundering!
Always ask for the buyers full name, telephone number, and address
Do not part with goods until payment has completely cleared
If you are suspicious of an enquiry then notify the Internet Service Provider from which the email was sent
Steer clear of money transfer services, such as Western Union and MoneyGram, which make money instantly available. Instead, opt for PayPal which will hold the payment until both parties are happy
Do not pass on your personal information, such as your address until you are sure the other party is legitimate
Keep a paper trail and always get a receipt

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BEWARE

BOGUS EMAILS & BUYERS!

Increasing numbers of internet advertisers are receiving emails from bogus buyers, attempting to scam sellers

This tactic is a worldwide problem; however it would appear to be on the rise in the equine industry, targeting everything from horses and ponies for sale, to horseboxes, trailers and tack

One scam is particularly common, here the advertiser is contacted about an item, asking for more images, and then once the images have been received the bogus buyer will agree to send a cheque for the full amount. At this point the seller is asked to email their full contact details to enable the buyer to send payment. The seller is then contacted again saying that the cost of shipping has accidently been included on the cheque, and could the seller forward the cost of shipment onto a courier, which is also bogus – we believe that this is an attempt at money laundering

These scams can vary, however emails are often written in broken English and written in an over friendly style. We urge HorseQuest customers to respond to email enquiries with caution. If something sounds too good to be true, it often is!

If you think you’ve been scammed then we strongly recommend that you contact the police