• If have booked an advert with us and you receive a call from a person who claims to work for HorseQuest saying that there was a problem with the payment – ie declined etc, and they ask you for your card details again – DO NOT GIVE YOUR CARD DETAILS, PLEASE FOLLOW THE ADVICE BELOW

• Make a note of the contact number (HorseQuest will never contact you using a witheld / mobile number)
• End the call
• Call the main HorseQuest team on 01608 819000, who will be able to confirm if there has been any problem with your payment
• Please note, HorseQuest will never call you on a with-held number or a mobile number

If you think you have been targeted in this way, please call us on 01608 819000 - We’re always on the end of the phone, so if in doubt or suspicious in anyway please call our team.

For advice on staying safe online visit - https://www.actionfraud.police.uk/